Terms and Conditions for Using Online Services

1. Introduction Welcome to YWCA Richmond. These Terms and Conditions govern your use of our online services. By accessing or using our services, you agree to abide by these terms. If you do not agree, please refrain from using our services.

2. Eligibility Our services are intended for survivors, supporters, advocates, and community members seeking information and assistance. Some resources may require age or consent restrictions based on legal requirements.

3. Confidentiality and Privacy We are committed to maintaining the confidentiality of all users. Please refer to our Privacy Policy for details on how we protect your personal data. However, be aware that online communications may not be entirely secure, and we encourage the use of safe browsing practices.

4. Acceptable Use You agree not to:

• Share confidential survivor information publicly.
• Engage in harassment, abuse, or discrimination against staff, volunteers, or other users.
• Misuse services intended for crisis support.
• Attempt to compromise the security or functionality of our website and services.

5. Crisis and Emergency Services Our online resources provide general information and support, but they are not a substitute for emergency services. If you are in immediate danger, please call 911 or a local emergency hotline.

6. Intellectual Property All content, educational materials, and resources are the property of [Nonprofit Agency Name] or its partners. You may not copy, distribute, or modify content without prior written permission.

7. Limitation of Liability We strive to provide accurate and supportive information, but we do not guarantee that all resources will meet every individual’s needs. We are not liable for any consequences arising from the use of our services.

8. Service Modification and Termination We reserve the right to update, modify, or discontinue any aspect of our services at any time. We may also terminate access for users who violate these terms.

9. Governing Law These terms are governed by the laws of Virginia. Any disputes shall be resolved through appropriate legal channels in Virginia.

10. Updates to Terms We may revise these Terms and Conditions periodically. Continued use of our services after updates constitutes acceptance of the revised terms.

11. Contact Information For any questions regarding these terms or for support, please contact us at info@ywcarichmond.org or visit our support page.